Terms & Conditions
Welcome! These T&Cs explain how my classes, memberships, and services work. Please, read carefully before booking, so you know exactly what to expect. By purchasing or booking a class/membership/event, you agree to these T&Cs:
General Information
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All classes are taught by Flo, a qualified yoga teacher
Classes are suitable for beginners and all-levels unless stated otherwise
Your safety is important: please consult your healthcare provider if you have any injuries, medical conditions, or concerns before attending class
Flo is not responsible for injuries sustained during class. You attend at your own risk
By booking or paying, you confirm that you are physically able to participate in yoga
Booking & Attendance
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Classes can be booked online via the website
Bookings are personal. You may not transfer your spot to another person without permission
Please arrive on time. Late arrivals may miss parts of the class to avoid disturbing others
Single Classes
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Payment: Single classes must be paid in full at the time of booking
Price: The current price per class is listed on the booking page
Reschedules & Refunds:
Reschedules are only allowed if made 48 hours or more before the class starts
Cancellations & No-shows are non-refundable
Memberships
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Available Memberships:
4-class membership (“Foundation”) £45 / month
6-class membership (“Grow”) £65 / month
8-class membership (“Deepen”) £80 / month
Memberships include:
Access to the chosen number of weekly classes per month
Tell Flo which classes you plan to attend each month
You must book your spaces in class at the same time you book your membership
Renewals, Cancellation & Refunds:
Memberships are non-refundable
Memberships are recurring monthly payments unless cancelled
You will receive a reminder of the upcoming payment for your membership 7 days before the next bill
If cancelled mid-month, the current month remains active; no refunds for remaining classes in that month
Minimum Attendance
All classes require at least 2 students to run. In the event a class is cancelled due to low attendance or unforeseen circumstances, members will be offered:
• A make-up class on an alternative date, or
• The option to attend an extra session within the same month
Refunds & Exceptions
Refunds are only issued in exceptional cases at the teacher’s discretion. If a class is cancelled, members will receive credits or make-up sessions instead of a monetary refund.
Online Studio
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Your Online Studio subscription gives you access to all of Flo’s guided yoga classes from the comfort of your home.
Classes can be streamed live or on-demand, depending on the session, so you can practice whenever it suits you.
Please note that all access is personal and non-transferable.
Your subscription will continue until cancelled according to the payment schedule.
Membership is non-refundable.
The Yoga Series
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The Yoga Series is a small-group, semi-private program designed for students who want to focus deeply on their personal practice. Each participant receives one 90-minute session per week, ongoing support between classes, and guidance tailored to their individual goals.
Classes are limited to a maximum of 4 students to ensure a focused and supportive environment.
Please note that spaces are reserved upon payment and the program is non-refundable.
Health & Safety
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Please practice mindfully and listen to your body.
Inform Flo of any injuries, pregnancy, or conditions before class.
Flo may ask students to modify poses or skip certain movements for safety.
Changes to classes & schedules
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Flo reserves the right to modify class times, locations, or content with prior notice.
Substitutions or cancellations due to illness, emergencies, or holidays may occur.
Booking Agreement
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By booking a class, membership, or Yoga Series session, you agree to:
Abide by these T&Cs.
Attend mindfully and safely.
Pay in full for all purchases.
Respect the reschedule and cancellation policy.
Understand that refunds are not generally available except where explicitly stated.
Thank you so much for being part of this journey. I’m so excited to share the practice with you and support you on your yoga path!